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COVID-19 policy


COVID protocols are subject to change without notice based upon the State of California and Sonoma County requirements. Please check this page prior to attending concerts for any changes. This page will be updated as necessary.


COVID policy for Classical, Discovery, Family & Youth Ensemble concerts at the Green Music Center

For the 2022-2023 Season, the Santa Rosa Symphony will follow the guidelines for large events set forth by the California Department of Public Health and the Health Officer of the County of Sonoma.

  • Proof of vaccination or COVID-19 negative test results is not required for entry.
  • Masking is optional but strongly recommended.

We encourage you to get vaccinated.

Safety procedures at the Green Music Center...

  • Indoor air handling systems are equipped with MERV-14 filters that exceed CDC standards.
  • Enhanced cleaning of all spaces prior to and during events.
  • Hand washing areas and sanitizer are available.

If you are not feeling well...

Please stay at home if you are experiencing any unexplained, COVID-related symptoms as listed here on the CDC website or if you have had recent close contact with an individual who is confirmed as having COVID-19-even if you are fully vaccinated.

If you bring a guest to the Symphony...

Please be advised that it is the responsibility of the ticket purchaser to communicate these policies to whomever they may be providing tickets.


An inherent risk of exposure to COVID-19 exists in any public place where people are present. By purchasing a ticket to a live Santa Rosa Symphony performance at the Green Music Center, you agree that you have voluntarily assumed these risks and you voluntarily waive all claims and potential claims.


  • For more information and FAQ about the COVID-19 vaccination, please visit the CDC website.
  • To find a vaccination clinic or make an appointment, visit or call (833) 422-4255 to schedule an appointment.
  • The Sonoma County COVID-19 resource page includes links for testing and vaccination.

Ticket Policy...

All tickets are non-refundable.

If you cannot attend the concert you purchased tickets for, you have the following options available to you:
- Exchange your tickets into another Symphony concert.
- Convert your tickets into a donation.
- Convert your tickets into a gift certificate that you may use for a future Symphony concert.

Please note: The above ticket option requests must be received by Thursday at 5 pm prior to the concert weekend.



To discuss your ticket options or to confirm the email address we have on file for you, please call (707) 546-8742 or email
Hours: Monday-Friday: 9 AM - 5 PM | Closed Wednesday before 10:30 AM and Saturday & Sunday.

This page was last updated on August 25, 2022

Contact Us

Administrative Office:
50 Santa Rosa Ave
Suite 410
Santa Rosa CA 95404
Phone:  (707) 546-7097

Patron Services | Box Office:
Phone: (707) 546-8742


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