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Resident Orchestra at the Green Music Center

Current COVID-19 protocols

At the Santa Rosa Symphony, the health and safety of our guests, artists, staff and volunteers always comes first. With this in mind, the Symphony will follow the most current state and local safety requirements. These governmental health and safety regulations, in this collective effort to put the pandemic behind us, may still be subject to change. Accordingly, we are unable to guarantee, in advance, the exact protocols you may be required to follow on the date of your ticketed performance. We will keep patrons informed via email communications and on this webpage with any new mandate or protocol. Please make sure you are receiving our emails and continue to check this webpage for the most up-to-date protocols before arriving at Weill Hall. We rely on your patience and your trust.

All patrons attending indoor events of 1,000 or more people are required to wear a mask and show either proof of vaccination or negative COVID test results prior to event, per California Department of Public Health requirements issued on August 18, 2021. For complete details, as it pertains to upcoming Santa Rosa Symphony concerts, please read the information below.
 



COVID PROTOCOLS for Symphony concerts at the Green Music Center

Ages 7-11:

  • Masks are required
  • Negative COVID PCR test (taken within 72 hours prior to performance).
  • Photo ID is required unless accompanied by parent.

Ages 12 & up;

  • Masks are required 
  • Photo ID is required

And one of the following:

  • Proof of vaccination - name on card must match photo ID.
  • Negative COVID PCR test (taken within 72 hours prior to performance) - name on the test results must match photo ID.

No one will be admitted without a mask, photo ID and either proof of vaccine or negative COVID-19 PCR test. No exceptions.


Please stay home if...

  • You are sick or have any of the following symptoms: fever, sore throat, chills, cough, shortness of breath, congestion, nausea, or vomiting.
  • You’ve been in close contact with an individual diagnosed with COVID-19 or exhibiting COVID-19 symptoms within the past 14 days.
  • You’ve been directed to self-isolate or quarantine by a health care provider or public health official.
  • You are awaiting the results of a COVID-19 PCR test.

Click here for Ticket Policies regarding COVID-19.
 
 

 

MASKS

Masks are required. Per order of the Health Officer of the County of Sonoma C19-25, all individuals are required to wear face coverings, regardless of vaccination status, while at a Santa Rosa Symphony concert at the Green Music Center.

Under the Order, a face covering must be well-fitted to an individual and cover the nose and mouth especially while talking, consistent with the guidance of the California Department of Public Health (CDPH). An acceptable face covering does not include a scarf, ski mask, balaclava, bandana, turtleneck, collar, or single layer of fabric or any mask that has an unfiltered one-way exhaust valve.
 

PROOF OF VACCINATION

Fully vaccinated means that you have had, at least 14 days prior to the performance, the prescribed two doses of the Pfizer or Moderna COVID-19 vaccine or one dose of the Johnson & Johnson COVID-19 vaccine.

Acceptable forms of proof include:

  • The original CDC Vaccination card.
  • Digital COVID-19 record from myvaccinerecord
  • A printed copy of the attendee’s CDC vaccination card.
  • A photo of the attendee’s CDC vaccine card stored on a phone or electronic device.
  • Documentation of full vaccination from a healthcare provider.

A photo ID is also required and the name must match the vaccination card.


 

PROOF OF NEGATIVE COVID-19 PCR TEST

The Santa Rosa Symphony will accept a negative COVID-19 PCR test taken within 72 hours of the performance start time.
 
Acceptable forms of proof include:

  • Negative COVID-19 PCR test results (taken within 72 hours).
  • An electronic copy on a smart device.

A photo ID is also required and the name must match the negative COVID-19 PCR test results.

 

PLEASE SELF-ASSESS YOUR HEALTH

In addition to the above requirements, we ask that all patrons follow CDC guidelines by staying home if experiencing any undiagnosed symptoms that could be an indication of COVID infection. Symptoms include, but are not limited to cough, fever, chills, fatigue, muscle or body aches, loss of smell, shortness of breath. See the CDC list of all symptoms here.

 

LIABILITY

An inherent risk of exposure to COVID-19 exists in any public place where people are present. By purchasing a ticket to a live Santa Rosa Symphony performance at the Green Music Center, you agree that you have voluntarily assumed these risks and you voluntarily waive all claims and potential claims.

 

RESOURCES

  • For more information and FAQ about the COVID-19 vaccination, please visit the CDC website.
  • To find a vaccination clinic or make an appointment, visit myturn.gov or call (833) 422-4255 to schedule an appointment.
  • The Sonoma County COVID-19 resource page includes links for testing and vaccination.
 

TICKET OPTIONS

If you are unable to meet the requirements for entry or you are experiencing COVID-related symptoms, you have the following ticket options.

  • For the December concerts, you may exchange your tickets for an exclusive access link to the YouTube version, released 10 days after the concert.
  • Convert your tickets into a donation.
  • Convert your tickets into a gift certificate that you may use for future Symphony concerts.
  • Request a refund.

Please note: The above ticket option requests must be made by Thursday at 5 pm prior to the concert weekend.

 

CONTACT SRS PATRON SERVICES

To discuss your ticket options or to confirm the email address we have on file for you, please call (707) 546-8742 or email tickets@srsymphony.org.
 
Hours: Monday-Friday: 9 AM - 5 PM | Closed Wednesday before 10:30 AM and Saturday & Sunday
 

Health & Safety requirements for SRS Youth Orchestra concerts

Please read carefully.

Adult Patrons and youth 7 years of age and older: 

  • Mask are required
  • Photo ID is required (waived for children accompanied by parent) 

AND one of the following:

  • Proof of vaccination (See COVID Updates page for acceptable forms)
  • Negative PCR COVID test (72 hours prior to performance)

Patrons ages 3 to 6:
Mask and negative rapid antigen test taken within 6 hours of the event, either at home or by a laboratory.

Patrons under 3: Mask required for age 2 and older. No tests or proof of vaccination are required.

Weill Hall at the Green Music Center

Green Music Center
The Donald and Maureen Green Music Center is a world-class performing arts complex in the heart of Northern California's renowned Wine Country. Located on the campus of Sonoma State University, the Green Music Center consists of multiple performance venues, a music education wing, sprawling outdoor spaces, an on-site restaurant, and much more. Santa Rosa Symphony is the Resident Orchestra at the Green Music Center.
 
Joan and Sanford I. Weill Hall
The crown jewel of the Green Music Center is undoubtedly the 1,400-seat Joan and Sanford I. Weill Hall, which opened in September 2012 and is considered one of the most acoustically superb concert venues in the world.
 
Designed by architect William Rawn, theatre consultant Auerbach Pollock Friedlander, and acoustician Lawrence Kirkegaard, Weill Hall was designed to replicate the intimacy and acoustics of both Vienna’s Musikverein and Symphony Hall in Boston.
 
Weill Hall is modeled after Seiji Ozawa Hall at Tanglewood, including a back wall that can be fully opened onto the beautifully landscaped and terraced Weill Lawn.
 
The 1,400 handcrafted seats within Weill Hall were built by the 200-year-old Fancher Chair Company. Made of European steamed beech wood, the chairs feature an open back designed for acoustic-neutrality whether the seat is occupied or empty.
 
Seating in Weill Hall is divided amongst a raked orchestra floor, second floor choral circle, including a choir loft behind the stage, and the third floor balcony boasting spectacular views of the Sonoma Mountains through large windows on the north and east walls.
 
The variable acoustics of the hall are achieved through the use of motorized fabric banners on the east and west walls. By adjusting these banners, the hall can be fine-tuned for the specific genre of music being performed–from a single vocalist to a full orchestra setting.

Santa Rosa Symphony, the Resident Orchestra at The Green Music Center
Santa Rosa Symphony is the Resident Orchestra performing in Weill Hall at Sonoma State University’s Green Music Center. Designed for unparalleled sound and optimum concert experience, the Joan and Sanford I. Weill Hall at the Green Music Center at Sonoma State University is the new performance home of the Santa Rosa Symphony. This world-class venue is a special place for musicians and audiences to come together in a beautiful setting to share their passion for music.

Seating Map:


Click Here to Download

ADA: Accessible seating
Wheelchair seating is available on all three levels of Weill Hall. There is an elevator from the Grand Lobby to the Choral Circle and Balcony. When purchasing your tickets through the Patron Services Office, please notify us if you need a handicapped seat or other arrangements.
 
Assistive listening
Assistive Listening Devices for the hearing-impaired are available at coat check in Person Lobby. The coat check is located in the far right corner of the lobby close to concesssions.
 
Service animals
Service animals are welcome at Weill Hall. Please notify the Symphony’s Patron Services Office at the time of ticket purchase, so we may best accommodate you. As of March 15, 2011, only dogs are recognized as service animals under titles II and III of the ADA. In addition, the service dog must be individually trained to perform tasks that are directly related to the person’s disability. Dogs whose sole function is to provide comfort or emotional support no longer qualify as service animals under the ADA. For more information, please visit www.ada.gov.
 
Restrooms
Wheelchair accessible restrooms are located on the first and second floors on the northwest side of the building.
 
Parking
Handicapped parking is available near the entrances in parking lots in L & O.
 
Drop-off point
The drop-off/pick-up lane is located in the front of the Music Education Hall. It allows patrons with limited mobility an easier walk to the Green Music Center. If wheelchair assistance is needed, please go to the box office window and ask for assistance. The box office is located on the first floor of the Music Education Hall, adjacent to the Trione courtyard of Weill Hall.
 
Large print programs
You can find large print programs at the concierge desk in the lobby.

Parking: Parking lots (L, M, N, O) are located across the street from Weill Hall at the Green Music Center and may be accessed by the main entrance on Rohnert Park Expressway. Parking is included with the price of your ticket–no additional parking fees will be collected upon arrival. Contributors of $3000 or more to the Annual Fund receive preferred parking passes for spaces closer to the hall for Symphony performances.

Directions: The Green Music Center is located on the corner of Rohnert Park Expressway & Petaluma Hill Road in Rohnert Park. It is located on the campus of Sonoma State University.

From The South
1. Head North on Hwy 101.
2. Take the Rohnert Park Expressway exit.
3. Turn right onto Rohnert Park Expressway. Follow approximately 2.2 miles.
4. Turn right into Sonoma State University. Green Music Center is on the left, parking on the right.

From The North
1. Head South on Hwy 101
2. Take the Rohnert Park Expressway exit
3. Turn left onto Rohnert Park Expressway. Follow approximately 2.2 miles.
4. Turn right into Sonoma State University. Green Music Center is on the left, parking on the right.

From The East (Sacramento)
1. Head West on I-80 toward San Francisco.
2. Take the CA-37 toward San Rafael.
3. Merge onto Hwy 101 North.
4. Take the Rohnert Park Expressway exit.
5. Turn right onto Rohnert Park Expressway. Follow approximately 2.2 miles.
6. Turn right into Sonoma State University. Green Music Center is on the left, parking on the right.

Luther Burbank Center for the Arts

Founded in 1981, the nonprofit Luther Burbank Center for the Arts is the North Bay’s premier Arts Center presenting world-class performances, nationally recognized education programs, contemporary visual arts, and many popular community events. Together with its resident companies, the Center is ranked among the world’s top 100 performing arts presenters, hosting performances in music, theater, dance, comedy, family programming and renowned speaker events; and serving more than 30,000 children and adults annually through its nationally recognized education programs. Located in the heart of the Sonoma Wine Country, the Arts Center is owned and operated by the Luther Burbank Memorial Foundation, and relies on the generosity of members, donors, and sponsors to achieve its mission to enrich, educate, and entertain the North Bay community.
 
The Luther Burbank Center for the Arts was the performance home of the Santa Rosa Symphony from 1982 through the spring of 2012. The SRS and the Luther Burbank Center for the Arts continue to partner for the four-concert Symphony Pops series.

Seating Map:


Click Here to Download

ADA: Accessible seating
Accessible seating for patrons with mobility limitations are located in several places on the main floor of the theater. Tickets for these locations may be purchased online or by contacting the ticket office, either by phone or in person. Wheelchair accessible restrooms are also available on the main floor level. Please notify the ticket office of any special needs you may have, so we can help make your experience exceptional.
 
Please note: Luther Burbank Center for the Arts, built in the 1970s, is a two-story facility with elevator accessibility.
 
Assistive listening
Assitive listening devices are available for LBC patrons at no cost. Please notify the ticket office upon arrival.  Please be prepared to provide a credit card or driver’s license, which will be held until the device is returned.
 
Service animals
Certified service animals necessary to assist patrons with disabilities are welcome and must remain on a leash or harness at all times. Please contact theLBC  Box Office if you intend to bring a service animal to an event, so appropriate seating can be reserved for you.
 
Restrooms
Wheelchair accessible restrooms are located on the main floor level.
 
Parking
Ample parking is available for persons with handicapped placards. Spaces are located just outside the Center’s north and south entrances.

Parking: Parking
Parking is free and lots are located adjacent to the theater.

Directions: 50 Mark West Springs Rd. Santa Rosa, CA 95403

Get Directions from Google

From The South
1. Head North on Hwy 101
2. Take the River Road exit
3. Turn right onto Mark West Springs Road
4. Turn right into the Luther Burbank Center's main entrance

From The North
1. Head South on Hwy 101
2. Take the River Road exit
3. Turn left onto Mark West Springs Road
4. Cross over the freeway, turn right into the Luther Burbank Center's main entrance

From The East (Sacramento)
1. Head West on I-80 toward San Francisco
2. Take the CA-37 toward San Rafael
3. Merge onto Hwy 101 North
4. Take the River Road exit
5. Turn right onto Mark West Springs Road
6. Turn right into the Luther Burbank Center's main entrance

Jackson Theater at Sonoma Country Day School

This professional 774-seat theater is also in demand for dance, music, drama and civic events open to the public. Performing and speaking on stage are a pleasure in the Jackson Theater, where theatrical sets and full orchestras can be accommodated and even the smallest kindergartner is comfortable.

Seating Map:


Click Here to Download

ADA: For more information about Jackson Theater’s ADA compliance, please call 707-284-3252.

Parking: Parking is free and lots are located adjacent to the theater.

Directions: 4400 Day School Pl, Santa Rosa, CA 95403

Get Girections from Google

From the North
1. Take Hwy 101 South Toward San Francisco
2. Take the Airport Boulevard exit and head west
3. Turn right at the first traffic light onto Aviation Blvd
4. Follow Aviation Boulevard for approximately .5 mile
5. Turn right on Day School Place
6. The Jackson Theater is located through the glass doors just beyond the roundabout.

From the South
1. Take Hwy 101 Norht Toward Eureka
2. Take the Airport Boulevard exit and head west
3. Turn right at the first traffic light onto Aviation Blvd
4. Follow Aviation Boulevard for approximately .5 mile
5. Turn right on Day School Place
6. The Jackson Theater is located through the glass doors just beyond the roundabout.

From the East (Sacramento)
1. Head West on I-80 toward San Francisco
2. Take the CA-37 toward San Rafael
3. Merge onto Hwy 101 North
4. Take the Airport Boulevard exit and head west
5. Turn right at the first traffic light onto Aviation Blvd
6. Follow Aviation Boulevard for approximately .5 mile
5. Turn right on Day School Place
8. The Jackson Theater is located through the glass doors just beyond the roundabout.

Weill Hall at the Green Music Center

Seating Map:


Click Here to Download

Luther Burbank Center for the Arts

Seating Map:


Click Here to Download

Jackson Theater at Sonoma Country Day School

Seating Map:


Click Here to Download

Contact Us

Administrative Office:
50 Santa Rosa Ave
Suite 410
Santa Rosa CA 95404
Phone:  (707) 546-7097

Patron Services | Box Office:
Phone: (707) 546-8742
E-mail: tickets@srsymphony.org

 

Request A Season Brochure

tickets@srsymphony.org