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At the Concert

Once you arrive, you may have additional questions. Can I use my phone, when do I clap or how do I get a drink? Great questions. Here are the answers...

Learn about the music at the pre-concert talk

Enhance your concert experience with our relaxed and informative pre-concert talk held in Weill Hall one hour prior to all Classical Series Concerts. Music Director Francesco Lecce-Chong, guest conductors and guest artists will help you gain a deeper understanding of the music in the concert conversations, which conclude with Q & A. These 30-minute discussions are free to all ticket holders.

Concert Conversations are Saturdays and Mondays at 6:30 PM and Sundays at 2:00 PM. Not available for Discovery Rehearsals.

Selfies are encouraged but phones on silent

We want you to have fun with your phones while at the concert. You can take selfies, post to social media or check in on Facebook prior to, during intermission and after the concert. During the performance we kindly ask that all cell phones, pagers, watches and other electronic devices be put on silent mode out of consideration for the performers and other patrons in your area.

Sorry, no recording devices allowed

Cameras, as well as other recording devices, can create major distractions for the conductor, musicians and audience members around you. As a result, no still, video cameras or tape recorders of any kind are permitted. If you are seen with a recording device, it will be confiscated for the duration of the concert.

Pre-order your drink

Attendance at Symphony concerts can be in excess of 1,000 people and intermission is 25 minutes. We recommend pre-ordering your intermission drinks before the concert. To do this, when you arrive, simply go to the concessions area, place your order and pay. At intermission, your drinks will be waiting for you on the left-side of the concessions area.

When to clap

The audience will applaud to welcome the Concert Master and then the Conductor when he/she walks out onto the stage.

In most works performed at SRS, a movement is a large division of a larger composition or musical form. For example, symphonies are typically divided into four movements and concertos into three. It is appropriate to clap after the final movement of an entire work. If you're still not sure, you can always wait for the rest of the audience to clap before applauding. Another good sign is when the conductor either turns around or steps off the podium (the elevated "box" he or she stands on).

What if I have to leave?

We understand that you may have to leave the hall during the concert for a variety of reasons. We ask, when you do, to exit as quietly as possible. There are ushers at each door, and they are available to assist you in any way. You may have to wait for a piece to end before you can return to your seat. There is no admittance into the hall while the orchestra is performing. For your convenience, you can listen to the concert in the lobby, on the second-floor Choral Circle waiting area or in Prelude restaurant.

What if I have to cough?

In an effort to help reduce distracting noises and enhance the concert-going experience, Weill Hall provides complimentary cough suppressant drops to patrons, subject to availability. Please visit the coat check in the right-hand corner of the lobby (close to concessions).

I still have a question

When at the concert, if you have a question, please visit us at the Box Office (first building on the right) or in the lobby at the Service Desk. The Service Desk is located to the near the lobby staircase.

Please feel free to contact Patron Services with your questions. You can also visit Before the Concert and Other Good Things to Know
Telephone: (707) 546-8742
Email: Click here
In person: 50 Santa Rosa Ave, 1st Floor, Santa Rosa CA 95404
Hours: M,T,TH,F: 9 AM - 5 PM and W: 10:30 AM - 5 PM. We are closed Saturdays and Sundays.

Banner photo by Colin Talcroft

Contact Us

Administrative Office:
50 Santa Rosa Ave
Suite 410
Santa Rosa CA 95404
Phone:  (707) 546-7097

Patron Services | Box Office:
Phone: (707) 546-8742


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