Renew Online

Renew your 7-Concert Classical or Family Series subscription online. Here’s how!

Which subscriptions can be renewed online?

7-concert Classical series subscriptions renew with same seats (no seat/day change requests) Starting March 4, 2024.

Family series subscriptions renew with same seats (no seat change requests) Starting May 28, 2024.

Download printable version

Which subscriptions cannot be renewed online?

7-concert Classical series with seat/day change requests.

4-concert Mini Series.

Come As You Can (CAYC) Series.

Discovery Rehearsal Series.

To renew Mini, CAYC or Discovery, please fill out the form you received with your renewal packet and send it with payment to: 50 Santa Rosa Ave, Suite 410, Santa Rosa, CA 95404 or call SRS Patron Services (707) 546-8742.

Renewals for the 4-concert Mini Series begin on March 4, 2024. Renewals for Come As You Can, Discovery Rehearsal and Family Series begin on May 28, 2024.

What to do before your renew online.

Have your renewal form handy.

Review your email address that is printed on the renewal form. You will login with this email.

An email address on the form indicates you have an online account, even if you have never set one up.

Enter your password if you have one. If not, see below.

How to Renew Online – Step 1 – Login to your account

To begin the process: click here.

Click the blue button, “Login to renew existing subscriptions.” Enter the email address on the form and your password, click the green button, “Login.”

If you do not know your password, click the orange button, “Forgot my Password” and follow the instructions. If you have trouble resetting your password, please call the SRS Patron Services (707) 546-8742.

How to Renew Online – Step 2 – Season subscriptions

Once you log in, your season subscription(s) will be listed.

Carefully review your subscription(s) and if all is satisfactory, click the green button, “Renew.”

PLEASE NOTE: If you click the red button, “Cancel Subscription” by accident, please call SRS Patron services and we can reset it for you. Don’t worry!

How to Renew Online – Step 3 – Shopping cart

Clicking “Renew” will put all concerts in your series in a shopping cart. Please review carefully.

A $500/seat donation is required Parterre Box 1 & 3-9 or Balcony Center Rows A or B. Please be sure to add the donation. If you prefer to not add the donation when you renew online, Patron Services will contact you to add later.

A $250/seat donation is required for Parterre Box 2. If you prefer to not add the donation when you renew online, Patron Services will contact you to add later.

Subscription handling fees are required and are automatically added. Fees cannot be removed.

If you would like to include a donation for the 2024-2025 season with your order, please click on the blue donate button at the top and follow the instructions.

Once you have everything in your cart you wish to purchase, please click the green button at the bottom, “Checkout & Pay.”

How to Renew Online – Step 4 – Credit card information

If you would like to pay with a Gift Certificate, please click the blue button at the top left corner, “Redeem with a Pass/Gift Certificate.” You will need to have the control number and password. Follow the instructions.

Payment Method: Select card type

Card Number: Enter your credit card number

Select the Month and Year

Name on card: Enter the name exactly as it appears on the card

Enter the 3 or 4 digit security code

How Did you Hear About Us?: Select Season Renewals

Comments: Are optional

Check the box at the bottom in the yellow box to indicate you have read and accept all Terms and Conditions of Sale.

Click the green button, “Continue to Step 2 of 3”

How to Renew Online – Step 5 – Confirm your card can be charged

Click green button, “Charge $XXx USD to my credit card NOW.

How to Renew Online – Set 6 – Your order was successful

This screen will display your order. You will receive a confirmation receipt via email.

You may also print the receipt from this screen. Click the orange button on the left, “Print Receipt.”

Please disregard the button to print tickets. Season tickets will be mailed in September.

Please disregard the attached ticket pdf you will receive in the email confirmation.

Need assistance?

If you have trouble renewing your subscription online, please contact Patron Services at: (707) 546-8742 or Patron Services is available M, T, Th, F – 9:00 am – 5:00 pm | W – 10:30 am – 5:00 pm | Closed Saturday and Sunday.

If you need assistance outside of the Patron Services office hours, please leave a message and someone will call you back the next business day.