FOR YOUR INFORMATION YOUR TICKETS All tickets are nonrefundable. Programs, artists, dates, and prices are subject to change. TICKET EXCHANGES: • Seating is subject to availability, and comparable seats cannot be guaranteed. • To exchange your tickets, please contact Patron Services. Same Concert Set Only: Tickets can only be exchanged for another performance within the same concert set. No exchanges for past performances or different concert sets. Price Differences: • If you exchange your ticket for a higher-priced seat, you must pay the difference at the time of exchange. • No refunds or credits are available if you exchange for a lower-priced ticket. Ticket Exchange Fees: • Subscribers receive FREE ticket exchanges when requested by 5:00 pm on Thursday prior to concerts. A $5 per ticket fee applies thereafter. • Single Ticket Exchange Fee: $5 per ticket Exchange Early: For the best seat options, we recommend making exchanges as early as possible. Original Ticket Becomes Invalid: Once your exchange is complete, the original ticket is no longer valid and will be removed from your account. Please delete or discard the original ticket to avoid confusion or double seating at the venue. TICKET RETURN | DONATIONS: If you can’t attend a concert, you may return your tickets to Patron Services for possible resale. To receive a donation receipt, tickets must be returned by 5:00 pm on the Thursday before the concert weekend. Tickets returned after the deadline may still qualify for a donation receipt, but only if they are resold. Contact Patron Services for assistance. YOUR CONCERT EXPERIENCE Late Seating: Please note that all Santa Rosa Symphony concerts begin promptly as scheduled. Out of consideration for the musicians and audience, there is no seating during the performance. Ushers will seat latecomers at appropriate intervals. Concert Etiquette: Your enjoyment of the concert and the pleasure of your neighbors are greatly enhanced by your prompt arrival, quiet behavior, and attentive listening. It is traditional at symphony concerts to defer applause until the end of the work, and remain in the hall until the conductor exits the stage. Cellphones should be turned off before the performance. Also, please refrain from wearing fragrances to the concert. Cameras and Recording Equipment are prohibited at all performances. Assisted Listening Devices: Available for the hearing-impaired at the coat check in the lobby. SANTA ROSA SYMPHONY Administrative Office: PHONE: (707) 546-7097 MAIL: 50 Santa Rosa Ave, Suite 410 Santa Rosa, CA 95404 Patron Services: PHONE: (707) 546-8742 EMAIL: tickets@srsymphony.org ONLINE: srsymphony.org srsymphony.org 2026-2027 Season 53
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